Terms of Service Privacy Policy

Privacy Policy

1. INTRODUCTION

Charlie Kaine Photography ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our client gallery and services.

2. INFORMATION WE COLLECT

Personal Information:

  • Name and contact information (email, phone, address)

  • Billing and payment information

  • Account credentials (username, password)

  • Photographs in which you appear

  • Communication preferences

Automatically Collected Information:

  • IP address and device information

  • Browser type and version

  • Gallery access times and pages viewed

  • Download activity and purchase history

  • Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and deliver photography services

  • Create and maintain your client gallery access

  • Process payments and fulfill orders

  • Communicate about your project, orders, and services

  • Send gallery access links and notifications

  • Improve our services and user experience

  • Comply with legal obligations

  • Protect against fraud and unauthorized access

  • Market our services (with your consent)

4. LEGAL BASIS FOR PROCESSING (GDPR/CCPA)

We process your personal information based on:

  • Contract Performance: To fulfill our photography services agreement

  • Legitimate Interests: To operate our business and improve services

  • Consent: For marketing communications and portfolio use

  • Legal Obligations: To comply with tax and business regulations

5. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

Service Providers:

  • Payment processors (credit card processing)

  • Print fulfillment vendors

  • Cloud storage providers

  • Email service providers

  • Website hosting services

Legal Requirements:

  • When required by law, court order, or legal process

  • To protect our rights, property, or safety

  • To prevent fraud or illegal activity

Business Transfers:

  • In connection with a merger, sale, or acquisition

With Your Consent:

  • For portfolio and marketing use (with model releases)

  • When you explicitly authorize disclosure

We do NOT sell your personal information to third parties.

6. DATA RETENTION

We retain your information for:

  • Client galleries: Duration specified in service agreement (typically 90 days to 1 year)

  • Financial records: 7 years (IRS requirements)

  • Marketing communications: Until you unsubscribe

  • Portfolio images: Indefinitely (unless restricted by agreement)

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

Access: Request copies of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing communications
Data Portability: Receive your data in a portable format
Restrict Processing: Limit how we use your information

California Residents (CCPA):

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of sale (we do not sell personal information)

  • Right to non-discrimination for exercising privacy rights

EU Residents (GDPR):

  • All rights listed above

  • Right to object to processing

  • Right to lodge complaints with supervisory authorities

To exercise your rights, contact: studio@charliekaine.com

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Maintain your gallery session

  • Remember your preferences

  • Analyze gallery usage

  • Provide personalized experience

You can control cookies through your browser settings, but some gallery features may not function properly without cookies.

9. SECURITY MEASURES

We implement industry-standard security measures including:

  • Encrypted data transmission (SSL/TLS)

  • Secure password protection

  • Access controls and authentication

  • Regular security assessments

  • Secure payment processing (PCI DSS compliant)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn we have collected such information, we will delete it promptly.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in the United States. By using our services, you consent to such transfers. We implement appropriate safeguards for international data transfers.

12. THIRD-PARTY LINKS

Our gallery may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

13. MARKETING COMMUNICATIONS

With your consent, we may send:

  • Promotional emails about our services

  • Special offers and updates

  • Photography tips and resources

You may opt-out at any time by:

  • Clicking "unsubscribe" in emails

  • Contacting us at studio@charliekaine.com

  • Updating your communication preferences in your account

14. PORTFOLIO AND PROMOTIONAL USE

Unless you specifically opt-out or your contract restricts such use, we may use photographs for:

  • Professional portfolio display

  • Website and social media marketing

  • Industry awards and competitions

  • Educational purposes

You may request removal of your images from promotional materials by contacting us.

15. DATA BREACH NOTIFICATION

In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.

16. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted with a new effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

17. DO NOT TRACK SIGNALS

We do not currently respond to "Do Not Track" browser signals, but you can control tracking through your browser and cookie settings.

18. CONTACT US

For privacy-related questions, concerns, or to exercise your rights:

Charlie Kaine Photography
Email: studio@charliekaine.com
Phone: 424-274-1239

Data Protection Officer: Charlie Kaine
Email: studio@charliekaine.com

19. STATE-SPECIFIC RIGHTS

California Residents: For CCPA requests, contact studio@charliekaine.com with "California Privacy Rights" in the subject line.

Nevada Residents: You may opt-out of the sale of personal information (we do not currently sell personal information).

Virginia, Colorado, Connecticut Residents: You have rights under your state's privacy law to access, correct, delete, and obtain a copy of your data.

© CHARLIE KAINE PHOTOGRAPHY